Effective Date: 01/22/2025
This Privacy Policy explains how FlightLane Black, operated by Endeavoris Transportation LLC (“Company,” “we,” “our,” or “us”), collects, uses, and protects information in connection with our transportation services, website, and related communications.
By using our services or accessing our website, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
1.1 Information You Provide
We may collect information you provide directly to us, including:
- name and contact details (phone, email),
- pickup and drop‑off locations,
- flight details (airline, flight number, arrival/departure time),
- billing and payment information (processed via third‑party processors),
- special instructions or preferences,
- business or company affiliation (if booking on behalf of others).
1.2 Automatically Collected Information
When you visit our website or interact with our digital tools, we may automatically collect:
- IP address and general location,
- device type and browser type,
- pages viewed and time spent,
- referring URLs and basic analytics data.
1.3 Cookies and Similar Technologies
We may use cookies and similar technologies to support basic site functionality, remember preferences, and understand how visitors use our site. You may adjust your browser settings to block or delete cookies, but some features may not function properly.
2. HOW WE USE YOUR INFORMATION
2.1 Service Delivery
We use your information to:
- schedule and manage transportation services,
- coordinate airport and FBO pickups,
- communicate trip details and updates,
- process payments and send receipts,
- respond to inquiries and support requests.
2.2 Operations and Improvement
We may use information to improve our services, optimize routes and procedures, enhance client experience, and maintain operational reliability and safety.
2.3 Legal and Compliance
We may use information as necessary to comply with applicable laws, regulations, CPUC/TCP requirements, airport/FBO rules, and to protect our rights, property, and the safety of clients and chauffeurs.
3. SHARING OF INFORMATION
3.1 Service Providers
We may share information with trusted third‑party service providers who assist with:
- payment processing,
- booking and dispatch systems,
- email or SMS communications,
- website hosting and analytics.
These providers are expected to use information only as needed to perform services on our behalf.